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Change Monitoring
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What is Change Monitoring?


Change Monitoring is a continuous documentation of changes within a Change Management process. It helps in achieving the predefined goals of Change Management initiatives within an organization. Different process stakeholders are provided with individual information within Change Monitoring, with the aim of reducing uncertainties and mitigating risks. Using Change Monitoring, data on measures and activities, as well as their effects within the Change Management process, are collected. From this data, it can be derived how willing a department or an entire company is to change. Therefore, Change Monitoring reduces uncertainties by precisely showing which measures achieve the desired effect and which do not.


The concept of change monitoring, particularly in the context of organizational change management, has its roots in the field of management and psychology. It evolved over time as organizations recognized the need to effectively manage and adapt to changes in their internal and external environments. Here is a brief overview of the origin and development of change monitoring:

  1. Early Management Theories: The foundations of change management can be traced back to early management theories in the 20th century, including the work of management pioneers like Frederick Taylor, Henri Fayol, and Max Weber. These theories focused on improving organizational efficiency and structure.

  2. Human Relations Movement: In the 1920s and 1930s, researchers like Elton Mayo conducted studies that highlighted the importance of employee attitudes and social interactions in the workplace. This marked a shift towards understanding the human aspect of organizations.

  3. Kurt Lewin's Contribution: Kurt Lewin, a psychologist, is often regarded as one of the key figures in the development of change management concepts. He introduced the idea of "unfreezing, changing, and refreezing" to explain how organizations could transition from one state to another. His work laid the foundation for understanding the psychological aspects of change.

  4. 1970s and 1980s: During this period, management scholars and practitioners began to explore change management more systematically. Concepts like "organizational development" and "change agents" gained popularity. The field saw the emergence of models and frameworks for managing change.

  5. Contemporary Change Management: In recent decades, change management has become a well-established field with its own methodologies, models, and best practices. The concept of change monitoring has evolved alongside the broader field of change management. It involves tracking, assessing, and adapting to changes in organizations, often with the goal of improving efficiency, employee satisfaction, and overall performance.

The origin of change monitoring, therefore, lies in the historical evolution of management and organizational psychology theories, with a growing emphasis on understanding and managing change within complex organizational settings.


  • Transformation Tracking
  • Progress Observation

Additional Interesting Facts

Methods of Change Monitoring

Metric-Based Analysis: Change monitoring often utilizes a variety of metrics and indicators to assess the progress of change initiatives. These metrics can include quality, time, cost, and satisfaction measures.

Feedback Systems: Feedback from employees and other stakeholders is a crucial element. It can be collected through surveys, interviews, and focus groups to obtain a comprehensive picture of the impact of changes.

Use of Technology: The implementation of specialized software solutions can assist in monitoring changes in real-time and responding more rapidly to potential issues.

Importance in Various Industries

Change monitoring is relevant across industries. In IT, it can be used to monitor system changes, while in healthcare, it can aid in observing changes in patient care. In the manufacturing industry, it can be useful in the introduction of new processes and technologies.


Resistance to Change: Change monitoring can encounter resistance, especially if those affected perceive the changes as threatening. It is crucial to build a positive culture around change monitoring to alleviate fears and promote acceptance.

Data Protection and Ethics: Data protection and ethical considerations are paramount when monitoring changes. It’s essential to respect the privacy of employees and be transparent about how data are collected and used.

Future Developments

With the rapid advancement of technology and increasing interconnectivity of work environments, change monitoring will likely continue to gain importance. The utilization of artificial intelligence and machine learning can open new possibilities for automated monitoring and analysis of changes.